Privacy Policy
Who we are
Tyler Nix Volleyball is run by Tyler Nix. This policy explains what personal information I collect through tylernixvolleyball.com and my coaching services, why I collect it, and your rights. If you have any questions, email me at info@tylernixvolleyball.com.
What I collect
Email sign-ups: your first name and email address when you sign up for my free guides.
Bookings and enquiries: the details you give me when you book or enquire about coaching, such as your name, email, age, country, position, playing level, goals and links to your footage. For players under 18, I also collect a parent or guardian's name and email.
Payments: payments are processed by Stripe. I never see or store your card details.
Calls and footage: video calls may be recorded only with your consent (a parent's consent for players under 18). Footage you send is used only to provide your coaching.
Website data: my website host may collect basic technical data, such as your browser type and pages visited, and may use cookies. You can manage cookies through the banner on the site.
Why I use it
To send you the free guides you asked for and, with your consent, occasional emails about new guides, tips and my coaching (legal basis: your consent).
To deliver the coaching services you book, and to communicate with you about them (legal basis: performing our agreement).
To keep basic business and payment records (legal basis: legal obligations). I will never sell your personal information.
Who I share it with
Only the services I use to run my business, and only as needed:
Hostinger (website and email marketing)
Google (file storage and delivery of guides)
Tally (booking and enquiry forms)
Stripe (payments)
Zoom / Google Meet (video calls)
Some of these providers may store data outside the EU or Australia. Where they do, they use recognised safeguards to protect it.
How long I keep it
Email list: until you unsubscribe.
Coaching records and footage: up to [24] months after your last session, unless you ask me to delete them sooner.
Payment records: as long as tax law requires.
Players under 18
Many of my clients are young players. If you're under 18, a parent or guardian must approve any booking and is included in communication about it. If you're under 15, please ask a parent or guardian before signing up for my emails.
Your rights
You can ask me to:
see the personal information I hold about you
correct it
delete it
stop using it for emails (or click "unsubscribe" in any email)
give you a copy of it
Email info@tylernixvolleyball.com and I'll respond within 30 days. If you're in the EU, you can also complain to your data protection authority.
Changes
I may update this policy from time to time. The latest version will always be on this page.